Cloud Transparency
How Cloud Applications
Can Help Employers Uncover
Questionable Employee
Practices
Unfortunately,
most businesses at some point experience issues with one or more employees. Perhaps you suspect an employee is flexing
their schedule without permission. Or,
maybe you allow employees to work remotely or from home, but feel their work is
just not getting completed Worst case
scenarios involve fraud, where an employee steals or attempts to steal
something, either tangible like money or intangible such as proprietary
information.
As
cloud-based technologies become more widely used among businesses, they bring
added benefits of new of ways to help uncover unethical employee behavior. In a totally cloud immersive environment,
transparency is both inevitable and useful to business owners and
managers.
First, if you
plan to monitor your employees, it is a good practice to have clear written
policies. Within those policies, inform
employees how any monitoring may be done.
Once you establish the ground rules and make employees aware their work,
online activities, etc. may be monitored at any time, you should be ready to
spot check as necessary.
1. Monitor
Work
The beauty of the cloud, especially
an environment which is completely cloud
immersive, is it offers the ability to see what work is actually being done. Let’s say an employee who you feel
may be slacking or is taking “extra
long” business lunches tells you he is “working” on completing his assignments. Don’t believe him? Log into that employee’s cloud files and see the exact time and date he
uploaded his work and where he or she really
is with the project.
2. When
the Boss is Away…
So, just how much work do your
employees complete while you are away? The cloud allows you to log in remotely
from anywhere to see what work is being
completed, monitor log-in and status reports, etc. Makes it much more difficult for the “mice to play”.
3. “Working”
From Home
Let’s say you give your employees liberty to work from
home under certain circumstances. Or,
maybe an employee has an appointment in the morning and, rather than taking the
entire day off, asks if he or she can just work from home rather than returning
to work. It’s fairly easy to see exactly
what they are working on, especially if the company uses a platform such as Google Apps for
Business. Documents, spreadsheets, etc. are edited and updated in real
time, so you can actually see if work is being completed.
4. Check
employee availability
Some cloud applications allow you to
check to see if a particular employee is
logged onto their computer and available.
This is great for larger with offices
which are spread out.
5. Hmmm….
Certain cloud applications give you
options to monitor employee productivity. Let’s say you are doing some spot-checking,
and you notice a certain employee
seems to be working on projects which they weren’t assigned or looking at documents and information which really don’t
have any relevance to their
job. This could be a red flag. Check with your cloud provider and learn ways their applications and platform
may be able to help you detect possible employee
fraud.
As the cloud
continues to evolve, expect additional ways to monitor employees. However, while you want to make your
employees aware that monitoring is a possibility, try not to make them
“paranoid” or feel as if you distrust them.
If you are not using any cloud applications to date, Google Apps is a
great place to start. Not only is it
easy to integrate and use, but a number of free tools, audit logs and
data backup options are also available. Good luck!
Gina
Smith writes freelance articles for magazines, online outlets and
publications. Smith covers the latest topics in the business, golf,
tourism, technology and entertainment industries.
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